How to Fix ATT Email Not Working on iPhone?

How to Fix AT&T Email Not Working on iPhone
May 19, 2023      admin      ATT

Are you not able to use your ATT Email account on your iPhone? If yes, then you are in the perfect place. In this blog, we have covered a brief detail about the issues you face while accessing your ATT Email Not Working on iPhone, along with it’s troubleshooting.

In case you need immediate help, dial our toll-free number and grab the best technical help from the email experts in no time.

What are the iPhone-related Issues that Can Lead to ATT Email Not Working Problem?

In this section, we have discussed all the problems in your mobile device that can end you up with AT&T Email not working problem:

  • Slow or unstable internet Connection.
  • If your iPhone is not updated to its latest version.
  • Your device might not have enough storage to receive new emails.
  • Interferences due to the presence of Third-party apps can be another reason behind ATT Email not working issues on iPhones.

What are the Email Issues that Can End in ATT Email Not Working on iPhone Error?

Alternatively, there can be issues due to some problems from AT&T ends as well.

  • You might be providing an incorrect username or password.
  • You might have forgotten your AT&T Account password, or someone has hacked your account and changed its password.
  • AT&T Email server is down, which leads to AT&T not working in the iPhone issue.
  • Faulty account settings that might be sending your new emails to some different option.

What are the Questions AT&T Email Users Search on Google?

In this section of the blog, we have provided all the major issues that AT&T Email users search:

  • ATT email not working.
  • ATT email not working with Outlook.
  • ATT mail not working on iPad.
  • ATT mail not working on the Computer.
  • ATT mail not working on Mac.
  • ATT email not working on Android.
  • ATT mail not working 2022

ATT email not working

What are the Accurate AT&T Server Settings?

Before moving ahead with the troubleshooting steps, let’s first grab the information about the AT&T server settings that you must provide to eliminate any kind of errors while accessing it:

For Incoming Mail Server:

  • Server Type: IMAP
  • Name of the Server: imap.mail.ATT.net
  • Security Type: TLS or SSL
  • Server Port: 993

For Outgoing Mail Server:

  • Server Type: SMTP
  • Name of the Server: smtp.mail.ATT.net
  • Security Type: SSL or TLS
  • Port Number: 465

How can I Deal with iPhone-Related AT&T issues?

If your ATT mail is not working on your iPhone device, and the issue is in your phone, then check the instructions given below to resolve the problem:

  • Update the iOS System to its latest version

If you are using an outdated operating system, you might not be able to use your AT&T Email. Therefore, update it by following the given instructions:

  1. Firstly, open Settings on your iPhone and look for the General tab.
  2. Thereafter, hit on Software Update and select Download and Install button.

Now your device is all set with the latest update.

Note: Before updating the device, if the System of your device malfunctions, repair it using the iMyFone Fix Ppo. 

  • Turn off all the Third-party Security Apps Present in your System

It is always advised to disable all third-party security software, as they block the email service from working properly.

Note: Once you start sending or receiving email on your AT&T Mail, make sure to turn on the security software again.

  • Delete and Make some Space for AT&T Emails

If your device has not enough space, you have to remove the unwanted cache and data present in your iPhone. For that, simply check the procedure provided below:

  1. Click on Settings, and go to the General tab.
  2. Thereafter choose iPhone Storage, and then head to the Mail App.
  3. Select Offload App, and your mobile is free from all unwanted data.
  • Use an Active and Strong Internet Connection

In case you are encountering this error due to network issues, first restart your System and check if the problem is fixed. If not, you can also try to Put it in Flight mode for some time and look for the error fixation.

Internet Connection

However, if none of this works, contact your network service provider and ask for help.

Note: Ensure that your Cellular network data access is turned on for AT&T Email by following the following steps:

  1. Open Settings, and go to the Cellular option.
  2. Select Mail and Swipe the Slider to make it green.

What are the Ways to Deal with AT&T-related issues?

As we mentioned earlier, there are instances when a user ends up with AT&T not working on an iPhone problem due to issues from the AT&T end only.

  • Make Sure AT&T Email Server is Working Properly

It might be possible that the server outrage is causing the AT&T Email not working issue. Thus firstly, you have to know if there is an actual network outrage; for that, you can check the Down Detector’s website. Apart from that, there is another option to verify this on Google. Open Google and write “Is AT&T Down Today?” and you can find your answer in the first few searches only.

  • Change AT&T Email Password

Whether you have forgotten your password or your AT&T mail just stopped working on your iPhone, you can get access back by resetting the new password.

  1. Go to the AT&T Login page, and choose the Forgot Password option.
  2. Now, follow the on-screen prompt to make changes to the AT&T Email account’s password.

AT&T Email Password

  • Enter your Login Details Accurately

You must enter your AT&T account credentials slowly. Moreover, check the Caps Lock key condition and use it correctly while writing the Account’s password.

Note: Always remember that passwords are case-sensitive.

ATT Login Details

  • Verify the AT&T Email Account Settings

Are you wondering Why my AT&T Email is not able to receive or send emails on iPhone? Don’t worry; we have a few points that can help you in resolving this issue.

  1. Firstly, check the faulty Spam Filter as there can be chances that your emails are sent to the spam folder due to some default from AT&T ends. In case you find any message in Spam, remove it immediately to make sure that your incoming emails are delivered properly to the actual folder.
  2. Apart from that, visit the Account’s blacklist section and make sure that the sender’s Account is not in it. In case the sender’s email is there by mistake, remove it immediately.
  3. Finally, check the AT&T Email account’s forwarding settings. If it is enabled by chance, disable it instantly.

What are the Major Issues AT&T Users Faced Each Year?

There are plenty of problems that are encountered by AT&T users on a regular basis. However, there are a few errors that dominated Google searches in particular years. So, let’s learn a bit about them:

Year Issues
ATT email not working on iPhone in 2018 The users were not able to attach documents or images to their emails.
ATT email not working on iPhone in 2019 AT&T users were not able to send messages.
ATT email not working on iPhone in 2020 AT&T users were encountering issues in downloading attachments.
ATT.net email not working in 2021 In 2021, AT&T email users were not able to receive new emails.
ATT.net email not working in 2022 The users mainly encountered login issues in 2022.
Remove the AT&T Email Account from your iPhone Device and Re-add it

Finally, if nothing works in your favor, simply delete and re-add your account to resolve the problem:

Steps to Remove an AT&T Email Account:

  1. In the beginning, you have to launch the Setting on your iPhone.
  2. Now proceed towards the Accounts & Password.
  3. Next, Hit on your email account.
  4. Tap the Delete option.
  5. Here your AT&T account is deleted.

Steps to Re-Add an AT&T Email Account:

  1. Click on the Settings tab.
  2. Next, you have to tap on the Passwords & Accounts menu.
  3. Now hit the Add Account tab.
  4. Next, you have to choose the AT&T email provider and hit on Others.
  5. In the end, type the AT&T email & its password.
Ending Note!

Here we are concluding our blog and assuming that the steps elaborated above will help you in rectifying AT&T not working on the iPhone problem. However, if you need expert help, you can dial ATT customer services or professionals email anytime us your Queries at info@getcontacthelp.com. Moreover, for Quick Solution, choose the Live Chat option.

Frequently Asked Question

Answer: In case your internet is not working properly, it can lead to AT&T Email issues. Thus you have to make sure that your internet connection is working properly.

Answer: If the AT&T email is removed from your iPhone device, re-add it by following the given set of instructions:

  • Select Settings, and move to Mail.
  • Next, you have to choose Accounts and then tap on Add Account tab.
  • Now hit on Yahoo, enter your AT&T email address, and click on Next.
  • Thereafter, provide your Password and hit on Next again.
  • Now, follow the on-screen instruction and complete the overall process.

Answer: You can utilize AT&T Mail easily on your iPhone device with the help of a Web Browser.

  1. Firstly visit currently.com, and choose the Mail icon.
  2. Thereafter provide your Sign-in information.

Note: If you select the option to save your Password, you can open the email easily by just touching the mail icon.

Answer: If you are not able to use your AT&T email account, it can be due to an issue with AT&T or your iPhone ends as well. Thus you have to check both and go for the troubleshooting accordingly.

Answer: You can simply log into your AT&T Email account and import your emails and contacts present in it to Gmail.


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admin is a subject matter specialist @getcontacthelp.com Being a prolific content expert with a significant amount of experience, his writings on top directory categories in the United States are getting recognition among customers across the Globe. In addition to being a well-known writer, admin has expertise in SEO and SMO strategies.

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