How to Fix ATT Email Not Working on iPhone?

How to Fix AT&T Email Not Working on iPhone
Mar 14, 2023      admin      ATT

Are you not able to use your ATT Email account on your iPhone and don’t know what’s wrong? If yes, then you are in the perfect place. In this blog, we have covered a brief detail about the issues you face while accessing your AT&T email device on your iPhone, along with it’s troubleshooting.

In case you need immediate help, dial our tollfree number and grab the best technical help from the email experts in no time.

Why is ATT Email Not working on iPhone?

If you wonder why this Error occurs in the first place, then it can be because of the following reasons:

  • The email server setting entered by you on your iPhone is incorrect.
  • Your Email service provider doesn’t support POP access.
  • If your iPhone is not updated with the latest version.
  • The Server of AT&T is down.
  • Inactive and poor internet connectivity can be an issue.
  • Even due to the attack of viruses and spyware, this Error can arise.

What are the Apt AT&T Server Settings?

Before moving ahead with the troubleshooting steps, let’s first grab the information about the AT&T server settings that you must provide to eliminate any kind of errors while accessing it:

For Incoming Mail Server:

  • Server Type: IMAP
  • Name of the Server:
  • Security Type: TLS or SSL
  • Server Port: 993

For Outgoing Mail Server:

  • Server Type: SMTP
  • Name of the Server:
  • Security Type: SSL or TLS
  • Port Number: 465

How to Fix AT&T Email Not Working Error on iPhone?

Now that you have all the information about the AT&T problems and their causes, let’s now focus on the steps you can use to rectify them:

First Solution: Connect your iPhone with a Strong Network

If you want to access any email on your device, the first and foremost important thing you need to do is verify the Internet Connection. In case you are unable to offer a strong and stable network connection, it can end up with an AT&T email not responding problem. So look for the internet connection, and if you find any issues, then restart your wi-fi.

However, if this doesn’t work for you, contact your Network service provider for help.

Second Solution: Reboot your iPhone

Suppose you checked your internet connection, and it is perfectly working, but you are still stuck with the Error; then try an alternate but simple step to rectify it by rebooting the device. Multiple users have witnessed that, by restarting their phone, the AT&T Email not working issue has been resolved on its own.

Third Solution: Check the ATT Server

In case you are unable to take benefit of your AT&T Email account on your iPhone, you need to check the AT&T Server, as an inaccurate server can also make you stuck in such a situation. Thus verify the Server’s condition by searching about it on Google, or you can also go to the Down detector’s official website and look for it.
If you are encountering the Error due to Network Outrage, wait for some time, and it will be fixed by itself.

Fourth Solution: Remove the AT&T Email Account from your iPhone Device and Re-add it.

We all know that the AT&T email configuration process is a bit lengthy, and that can create issues for many of its users. This ends up with AT&T Email Not Working error. Thus, rectify it by re-configuring your account. To do so, delete & re-add your AT&T Email account.

  • Steps to Remove an AT&T Email Account:
  1. In the beginning, you have to launch the Setting on your iPhone.
  2. Now proceed towards the Accounts & Password.
  3. Next, Hit on your email account.
  4. Tap the Delete option.
  5. Here your AT&T account is deleted.
  • Steps to Re-Add an AT&T Email Account:
  1. Click on the Settings tab.
  2. Next, you have to tap on the Passwords & Accounts menu.
  3. Now hit the Add Account tab.
  4. Next, you have to choose the AT&T email provider and hit on Others.
  5. In the end, type the AT&T email & its password.

Fifth Solution: Check the AT&T Mail Server Settings.

Confirm the AT&T email server details. Sometimes inappropriate server information can also drive you to AT&T Email not working problem. Thus, check the configuration settings properly. To reach the page Mail server settings, follow these steps:

  • Open settings.
  • Navigate to the Mail Menu, and click on Accounts.
  • Next, navigate to the AT&T Email accounts.
  • Select the Account Information option.
  • Now hit the change settings, and enter the above-mentioned details.

Sixth Solution: Review if There is Some Issue with your iPhone

If you know that the Server is not at fault, then it might be possible that there is some compatibility issue with your iPhone. Thus make sure to get rid of all the issues you are facing with your iPhone.

  • Verify if your iPhone is Updated:

In case you are using an Outdated version of the iPhone, you have to download the latest version for a smoother and trouble-free experience. To do so, follow these instructions:

  1. Open Settings, then go to General.
  2. Thereafter you have to move to the Software Updates, followed by Download & Install.
  3. Now you are done with the update.
  • Presence of Third-Party Apps:

Many times, the presence of third-party app, can also create problems for you while working on your  AT&T email account on your iPhone. Thus, turn off all the available third-party apps from your device for some time to resolve the issue.

  • Clear Some Space:

There might be certain instances when the users won’t be able to get the attachments downloaded from their AT&T Email address. This is so because due to a lack of space in your iPhone. In that scenario, you must empty some space by clearing the cache present in your device.

  1. Go to settings, and navigate to General.
  2. Now click on iPhone Settings, followed by the Mail app.
  3. Now you have to select Offload Ap.
  • Verify your Email Credential

At last, if you have followed all the above procedures and none of them are in your favor, then it might be possible that you are entering an incorrect login credential. So, review the email account & password before hitting the Sign in button.

Note: Even small spelling errors can create major problems for you.

However, in case you have forgotten your AT&T Email password, recover it as early as possible.

Ending Note!

Here we are concluding our blog and assuming that the steps elaborated above will rectify AT&T not working on the iPhone problem. However, if you need expert help, you can dial ATT customer service or professionals email anytime us your Queries at, or if you want a quick solution, then you can also use a live chat option.

Frequently Asked Question

Answer:  Still wondering why can’t you able to access your AT&T email on iPhone. There can be multiple reasons including,

  1. Presence of Firewall or other Security Software.
  2. Slow Internet speed.
  3. The AT&T server is down.
  4. Presence of Cache or cookies.
  5. You are entering an incorrect login credential.

Answer: In case you have deleted your email account recently and want it back, then use the Missing Mail Restore features and fill out the restore request form; the AT&T team itself will do the rest.

Note: You will only get the backup of emails from the past seven days; any mail before that will not get back.

Answer: If you want to Fix the AT&T email not working problem, then:

  • Disable Firewall.
  • Check the Internet Speed.
  • Look for the AT&T server.
  • Get help from email experts using the Live chat option mentioned below.

Answer: Fix the AT&T not working on Outlook issue, by launching Outlook in safe mode:

  1. Initiate the process by hitting the Windows +R key.
  2. Now in the box, enter Outlook/safe, and click Ok.
  3. Now start Outlook, and see if the issue is fixed.

Note: Moreover, check the server settings; in case it is POP, change it to an IMAP server.

Answer: It is a difficult situation when you are not able to use your AT&T email on your iPhone due to any reason; thus fix it by the following step:

  • Click on Mail, followed by Preferences.
  • Thereafter Choose Accounts and then hit the Plus icon.
  • Select Add Other Mail Account
  • Click on create, and close the preference page, to access your email account.

Author Image

admin is a subject matter specialist Being a prolific content expert with a significant amount of experience, his writings on top directory categories in the United States are getting recognition among customers across the Globe. In addition to being a well-known writer, admin has expertise in SEO and SMO strategies.

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Posts
How to Fix AT&T Email Not Working on iPhone

How to Fix ATT Email Not Working on iPhone?

Are you not able to use your ATT Email account on your iPhone and don't...

Read More..