How to Fix Netgear Wireless Router not Working Issue?

Netgear Wireless Router not Working Issue
Apr 28, 2023      admin      Netgear

Is your NETGEAR Router not working? Well, that can be frustrating, especially when it impediments your professional chores. There can be numerous cause why the NETGEAR wireless router not working, from loose cable to any technical issue. To resolve any technical error with your NETGEAR router, first, you need to know the root cause which has triggered the and after that, you can proceed accordingly based on the cause. However, sometimes it can be a bit difficult to resolve the error as you are not implying the exact troubleshooting. Thus here we are going to discuss all the possible causes due to which your Router is not working along with the troubleshooting method. Read the article further to know more about how to fix a defective NETGEAR Router.

Possible Cause That Triggers NETGEAR Wireless Router Not Working Issue

There can be various causes why the NETGEAR router has stopped functioning properly. Some of them are discussed here:

  • The router Firmware has outdated and needs to be updated to the latest version.
  • A loose or faulty connection can be responsible for the poor functionality of the router.
  • The router credentials have been changed.
  • Hardware issues like any component of the Router have been damaged.
  • An invalid IP Address can also affect the router working.
  • Intrusion from another device can also stop the router from working.

How can I Fix NETGEAR Wireless Router Not Working Issue?

Various troubleshooting measures can be taken to fix technical issues with the router. While some measures are specific on the cause, others just reset the router to its default functioning. Different resolution methods to fix router are listed below:

Restart your Router:

The first step you can take to fix NETGEAR Router not working issue is to restart it, by which we mean that you turn it off and pull out all cables. After that, wait for about 5 minutes, then rewire it. Turn on the router and then check if the issue still persists.

Update your Router Firmware:

Firmware can be considered similar to what an Operating System is in a computer. Any router, in order to have better connectivity with the server, needs to be updated. Thus any pending might affect its working. To manually update the router firmware, follow the given steps:

  • First, you need to connect your computer to the router through an Ethernet Cable.
  • Now, go to the official website of NETGEAR Support, and there, enter your model number or product name.
  • Now, on the Router info page, you can find the option “Download,” after which a list of various firmware versions will be available. Check your model specification and download the latest version of firmware for your router.
  • You might have downloaded the Zipped file. Thus, in that case, you need to unzip it.

Once you have extracted the Firmware file, you need to upload it on the router, for which the following steps need to be taken:

  • Launch your web browser and then type  “,” on which you need to log in with the default username and the password which you provided the first time you logged in.
  • Now, locate the option Advanced/Settings and then click on “Administration.”
  • Click on Firmware/Router Update.
  • Select the firmware file which you have downloaded. It will be the one that ends .img or .chk, and then click on Upload Button.

Update Router’s Firmware Through Nighthawk App

The above-mentioned steps have elaborated the manual process to update the router. Instead of following the given process, you can also update it from the Nighthawk app.

  1. Download the night hawk app on your Mobile and connect with the Wi-Fi network of the router, which you need to fix.
  2. Sign in with the Default admin name and password. After that, open the router settings and locate the option “Check for Updates.”
  3. In case an update is available, it will be shown on the screen. Click on it which to install the update.

Factory Reset your NETGEAR Router to Restore it to Default Settings:

Resetting the Router to the default settings can sometimes fix the slow internet problems. To reset your router, follow the given steps:

  1. On the back of the router, you can find the reset button.
  2. Take a paper clip or a pin and press the reset button and hold it for at least 30 seconds.
  3. A light will start flashing, which is an indication that you need to stop pressing the reset button.
  4. Now wait for 10-15 minutes until the factory reset process completes.
  5. After that, provide the new credentials for your router (Username and Password).

Change the Network Name and Wi-Fi password of your Router

Another primary troubleshooting that can be implied to fix NETGEAR Wireless Router not working issue is  to change your NETGEAR Credentials.

  • On your web browser, type in the address bar. Enter your router login credentials to have access to your NETGEAR settings.
  • Now, on the homepage, locate the “Wireless” option and search for “Name(SSID). Here you can change your network name.
  • Afterward, locate the password (Network Key) option to update your password.
  • Once you have provided new credentials, click “Apply” to make changes.

Check for any physical damage and then fix it.

With the passage of time, there is no guarantee that any electronic will work with same efficiency that with which it was previously working. It can be possible that the physical component of the Router can be damaged, thus affecting the functionality of the router. So make sure that any physical part of the router, like a capacitor, transistor, antenna, or any other, is working in proper condition.

Switch the NETGEAR Router Radio On/Off

This method can be applied when your router is working properly with an ethernet cable but not in wireless mode.

  1. Visit “” and log in with your default username and password.
  2. Now, click on the “Advanced” option, then “Advanced Setup” and “Wireless Settings.”
  3. Now, navigate to the option “Wireless Band” and mark/unmark the check box “Enable Wireless Router Radio.”
  4. Click on the “Apply” button to make changes.

Related Page: How to Reset Username and Password on NETGEAR Router

On an Ending Note

In the above discussion, we have provided various possible causes due to which your router might not be working. Along with that, we have discussed all the possible resolutions with which you can troubleshoot any technical issues with your NETGEAR router. In case you still need any further, reach out to us on the given number or click on the live chat option through which you will be connected to us instantly and can get the desired solution for any problem you are having with your NETGEAR Router.

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