How to Fix Norton Error 8504 and 104 – A Step-by-Step Guide

Norton Error 8504 and 104
Mar 01, 2023      admin      Norton

Norton is a great antivirus, but the fact that should not be overlooked is that it has some hassles in terms of errors. Error 8504 and 104 are two common errors that appear at the same time and can create a major problem for your system.
The Error occurs when the Norton product is facing certain security issues or the installation of the program fails at the time of upgrade. In such a situation, you search for the best troubleshooting way, so that’s why we are here to help you with this blog to fix Norton Error 8504 & 104.

What are the Different Types of Norton Error 8504?

Below we have mentioned different types of Norton 8504 Errors faced by its users.

  • Norton Security Error 8504
  • Norton Security Error 8504 0
  • Norton 360 Security Error 8504 and 104
  • Norton Security Error 8504 5
  • Norton Security Error 8504 and 100
  • Norton Security Error Code 8504 101
  • Norton Security Error 8504 102
  • Norton Security Error 8504 106

Shortcoming that Provokes Norton Error 8504 and 104

Before knowing the ways to troubleshoot Norton Security Error 8504 and 104, let’s first understand the reasons that provoke such an error in your System.

  1. It might be possible that the Norton 360 software is not downloaded properly.
  2. You may have installed a corrupted file.
  3. You might have done something wrong while installing the software.
  4. There is some regulation in the Windows Registry that occurs mainly because of new Norton Software.
  5. The clash between some other antivirus and Norton Antivirus.
  6. Corruption in the windows files due to the presence of the virus.

Remedial Techniques to Fix Norton Error 8504 and 104

Now, let’s begin the discussion to resolve Norton Internet Security Error 8504 104 efficiently.

1st Method: Delete all the other Antivirus Present in your System

At times users face Norton 360 error 8504, 104 due to the presence of some other Antivirus software that creates a hindrance for you. Thus, to fix any issue due to that, follow the given steps:

  • In the beginning, Enable your System to check if there is some other Antivirus tool installed in your System.
  • In case you find one, uninstall it first, and then press Windows +R to open the Run box.
  • Enter appwiz.cpl in the search box, and hit the Enter button.

Windows +R

  • Now, you can see all the software installed in your System.
  • Here, you have to mark all the Antivirus Tools and uninstall them by following the On-screen Prompt.
  • Now restart your System, and check if the problem is fixed completely.

2nd Method: Utilization of the Norton Remove & Re-install Tool

Suppose the first Method won’t work for you, then try to use the Norton Remove and Re-install tool to fix the error 8504 and 104.

  • In the beginning, you have to Download the Norton Remove & Re-install tool.
  • Thereafter save that File in your System.
  • Moving ahead, you have to Double-click on the NRnR icon available on your Desktop or Download Folder.
  • Now, go through the License Agreement and select the Agree button.
  • Hit on the Advanced options, and click on Remove Only.

Advanced options

  • Select Remove, and then Restart your System.

3rd Method: Use the Disk Clean up

Another way to fix your issue is with the help of Disk Cleanup. To do so, you may check the steps mentioned:

  • Firstly, Switch on your System.
  • Next, hit the Start option, present at the bottom of your screen.
  • In the search box, enter Command.
  • A new Permission dialogue box will open in front of you; hit Yes.
  • Moving ahead, enter Cleanmgr, and hit enter button.

search box

  • After this, the Disc Manager will open in front of you, and the temporary files that might create errors will also be removed from your systems.

4th Method: Get an Updated Graphic Card

If the above-mentioned procedure is not much useful for you, then you can try to fix the issue by updating your Graphic card:

  • Begin the process by right-clicking on My Computer.
  • Next, go to the Manage option, and choose Device Manager.
  • Thereafter, Click on Display Adapters, or you might press the Windows+ R key to open the Run box.
  • Now enter “devmgmt.msc” and hit “Enter.”

Device Manager

  • Proceed further by double-clicking the Display Adapter option.
  • Next, you have to make sure to right-click on the HD Graphics Card option.
  • Here, choose the option to Update Driver Software.

Update Driver Software

  • Now look for the status of your HD Graphic Card, and find if it is updated or not by pressing Alt+ Enter.

Note: You can also do so by right-clicking and selecting.

Alt+ Enter

  • Here to check the status of the HD Graphics Card, by hitting ALT+ Enter. Verify if it is updated to the latest version or not.
  • At last, Restart the complete System.


By following this blog, you can easily overcome Norton Error: “8504,104”. However, if you still find issues while dealing with this error, don’t panic. Instead, reach out to our professionals through live chat and resolve your issue within the shortest time possible.

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