HughesNet Email Not Working

HughesNet Email Not Working
May 23, 2023      admin      HughesNet

Dealing with HughesNet email not working issue? Read this post until the end to get relevant solutions.

HughesNet Email is currently one of the top-notch email services available to users in the States. Offered by the Hughes Network System, a subsidiary of EchoStar, the email services have managed to acquire more than 1 million email subscribers. The mailbox of HughesNet email provides all the mandatory features which are necessary for the user to automate their mailing process. However, despite all these features, many users encounter a number of issues, among which the common ones have forgotten credentials and incorrect mail server configuration. Thus for that, we are here going to discuss all the common issues which users face along with their troubleshooting methods. Thus, read the article further to get insights on HughesNet email services.

Common Scenarios which Trigger the Situation of “HughesNet Email Down.”

Along with the two major issues with HughesNet email, there are many other problems that email users encounter. All these issues are discussed below:

Incorrect HughesNet Email ID and Password

This is one of the most common email issues not only with HughesNet but any other primary email services available for users. In order to troubleshoot this issue, you need to reset the email credentials, for which it is mandatory to verify your identity through a registered mobile number or alternate email ID. A step-by-step solution for this problem will be discussed in this article later.

Issues While Configuring HughesNet Email Account

Another common problem with every mail account is the incorrect configuration in any other device. Due to that, users are unable to access their accounts properly on their devices or email clients. To set up your HughesNet account on a mobile or email client, you need to have the correct email configuration settings and then proceed accordingly to the instruction which occurs while setting up your mail account.

HughesNet Email Not Working/Loading

There can be numerous causes due to which you are unable to access your HughesNet account on any device. Following are some of the common cause that causes “HughesNet Mail down” issue:

  • Unstable/poor internet connection.
  • HughesNet Server is down.
  • Your HughesNet account has been hacked, and your password has been changed.
  • There might be an issue with your web browser due to which you are unable to load the page.

Troubleshoot Common HughesNet Email Problems

Based on the causes due to which you are encountering any issues with your HughesNet mail account, you can take the necessary preventive measure. Some of them are given below:

Reset your HughesNet Mail Password

This measure can be taken when either you have forgotten your password or your account has been hacked. In order to reset your HughesNet password, the first thing you need to do is to authenticate your account, for which you need to have your registered number or any other alternate email ID. Following are the steps in order to reset your HughesNet email password

  • Visit the official login page of HughesNet Email. There below the type box, you can find the option “Forgot Password.” Click on it.
  • Now, you have two ways to recover your email account: one is through your “Registered Mobile Number,” and the other is through your Site Account Number.
  • Proceed to the way where you need to provide your “Registered Mobile Number.”
  • Afterward, two options will be available for the users, which are given below:
  1. Send a Code Via SMS.
  2. Answer the Security Question
  • Now login to your HughesNet email.

Users are advised to type a suitable and secure password that cannot be guessed by any other person in order to protect their account from getting hacked.

Reset your Account with the Site Account Number

In case any user has not provided a mobile number while they are signing up, then they need to choose the option for Site Account Number. This SAN can easily be found on your HughesNet monthly statement or from the system control center when you are connected to the HughesNet network. To reset your HughesNet Mail password through the SAN number, follow the given steps:

  • On the HughesNet Login page, click on the option “Forgot Password.”
  • Enter your Username and SAN details.
  • After that, you will be asked to answer the HughesNet Mail security question. If you have given the correct answer, then you will be asked to type your new password.
  • Provide a suitable password, and afterward, log in again.

What to do when the HughesNet Server is down

A down server is an uncommon HughesNet Email problem or HughesNet email not working which no troubleshooting method that can be taken from the user side. In case the server is down, there is nothing you can do apart from waiting until the server gets active. You can check the server status from various sources, where all you need to do is to type the website and find the server status.

Fix Browser issues to Load HughesNet.

Another major cause due to which HughesNet Email Stopped working suddenly is a hindrance from the browser. Sometimes, it can be possible that due to some corrupt files or any other cause, the page might now load. For that, you need to clear browser-related files from the given steps:

  1. Open the browser and then press “Ctrl+H,” which will open the browser history.
  2. There you can find the option to clear the browser along with other cache files.
  3. Select “All-Time” Browser history along with other cache files and then click on “Clear Browser History.”

In case you do not know the answer to the security question, then you need to connect with customer care services.

Configure your HughesNet Mail Account

Another major issue is the configuration of your HughesNet account on your mobile device or any email client. For that, the first basic information is your correct email credentials, after which you need to provide the correct mail server settings. Following are the steps to configure your HughesNet mail account.

Setup your HughesNet Mail account on Android Device

  • Open your Device setting and then navigate to “Mail.” There you can find the option “Add Account,” which you need to select.
  • From the account type, select “Other.” Now provide your Username and Password.
  • Afterward, you need to provide the mail configuration settings, which are listed below:




Port Number: 993 465 995
SSL Encryption: SSL Secure Socket Layer (SSL) SSL/TSL
  • Afterward, provide the required and save changes.
  • Now, you have setup HughesNet. Make sure you have checked and marked the synchronization and notification option.

Configure HughesNet Mail on Email Client

Apart from the mobile device, an email client is the second preference in order to access your mail. As Outlook is the major email client, here we are going to tell you how to configure a HughesNet mail account on Outlook.

  • Outlook and then select the “File” option.
  • Select “Add Account” and then click on the option “Connect” in order to add HughesNet Email Account.
  • Now provide details related to the email account, like Username and Password.
  • Afterward, you need to fill out the Mail server settings, which we have already discussed above.
  • Save changes and access your HughesNet account in Outlook.

Make sure you have marked the option for synchronization and enable notification.

HughesNet Customer Services

Users who are having any trouble with their HughesNet account can reach customer support, which can be easily accessed from the official website. Various means through which you can reach out to HughesNet customer services are listed below:

  1. HughesNet Helpline Number: The user can connect with our customer support 24/7 through the HughesNet helpline number. On the official page, they can find the number on which they just need to click, . After which they can easily connect with a live person.
  2. Live Chat: A virtual assistant/ Live Chat option is available on the official website, which can be accessed from any page through just one click. Provide your details along with your issue, after which you will receive the desired solution instantly or through mail sometime later.
  3. HughesNet Community: A community forum is available for the users where they can provide their views regarding any changes in the services provided by HughesNet. Along with that, user can post their issues on it. Either the official or the other user can revert to your post with the required solution.
  4. Email: This is the last option available for the users in case they are unable to resolve their query from the above two options or do not have much time to interact with customer support. All you need to do is to mark a mail to which you will receive a solution within the given time.
Bottom Line

From the above discussion, we hope that now you can easily understand the common issues you are having with your HughesNet email not working account. You can also connect with our customer support service either through the phone number given below. You can also use the live chat option by just clicking on the Help button below.

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