Southwest Airlines

Southwest Airlines Flight Status | Inquiry

Phone Number 1(800)435-9792
Call Time 24×7
Support Toll-free   1(855)357-4404
For Online Help Customer Support
Company URL
Southwest Airlines

Southwest is the common name for the Southwest Airlines company. In 1969, they came into existence, and till now, they have served people from every state of most countries. It has it headquartered in Dallas, Texas. Being so famed, they managed flights to almost 121 destinations in the United States along with 10 other countries as well. Indubitably, it is the world’s largest low-cost Southwest Airlines Customer Service.

The most common aspect of Southwest Airlines is that they take and leave many domestic passengers, more than all other airlines in the United States. Sometimes, it also happens that people encounter many issues while travelling with Southwest Airlines, and they can’t tackle them themselves. Hence, they are coerced against their wish not to call the airlines and proceed by dialling the Southwest Airlines Customer Service department number. So, to know all the details regarding calling the Airline, read the write-up till the end.

Why do People Call the Customer Care Team of Southwest Airlines?

A list of reasons is enough to compel people to call the customer care team of Southwest Airlines Help. You need to scroll down a bit to know each of them.

  • To make a reservation of the flight in Southwest Airlines along with it a cancellation and to change it as well.
  • To inquire about the status of your loyalty program account and miles or credit score.
  • Special assistance like an unaccompanied minor, a pet, and a patient are the cases that make the customer compel to call the airline.
  • Knowing about the flight’s status is another reason why people call the airlines.
  • For troubleshooting or attaining technical support in making the usage of the website.
  • To gather information about vacation packages or hotels reservation.
  • Complaining about their bad services or inappropriate behaviour of the employees.

Department-wise Contact Details of Southwest Airlines

Services or Department Contact Details or Phone Number
Flights reservation and information +1-800-435-9792
Customer relationship +214-932-0333
(Mon-Fri, 7am-8pm CT)
Flights reservation and Information in Spanish +1-800-826-6667
Rapid rewards (loyalty program) customer service +1-800-445-5764
Automated flight information +1-888-792-8747
Baggage related general issues +1-800-202-1024
Regarding cargo +1-800-533-1222
Vacations by Southwest +1-800-243-8372
Items left at TSA security checkpoints +1-866-289-9673
Group vacation or trip +1-800-433-5368
Reservations for the new hotel +1-800-733-1137
Teletypewriter (TTY) +1-800-533-1305
Reservation for the existing hotels +1-800-545-4489
Relations with public and media +1-214-792-4847
Packages that mainly received from the Jackpot +1-877-308-4216

Tactics for Making Call Successful with the Southwest Airlines Customer Service

You can execute several tactics to ensure that your call gets successful whenever you call the Customer care department of Southwest Airlines. It also makes your call gets picked up instantly without wasting any time, and you should get the answers to your queries.

The first thing you need to do is check the number you are calling. The customer care service of Southwest Airlines is available 24/7, and the numbers differ based on the department and the place. If you have any specific query or problem, you need to call that specific number for that solution as well.

For instance, if you are looking forward to booking a hotel for yourself or want to know about the status of your lost baggage, then call on the particular number of that department. If you do this, there is a slightly better chance of getting the solutions promptly. Southwest Airlines’ customer service also has a Spanish language facility for the customers.

Before calling the customer care service of Southwest Airlines, remember to have all the documents handy so that no problem will prevail. This documentation might include flight booking confirmation numbers, baggage-related documents, statements of billing, rewards numbers, passport numbers, other identification proof, and proof of the conversation between the airline and the passenger.

If you call the airlines for technical assistance, please sit in front of your system so that you can apply the troubleshooting steps simultaneously when they are telling you.

Last but not least, keeping a pen and paper nearby to make notes during the call gives you an upper hand in having the record of the conversation with the customer care executive of the Airline. You can use that conversation as a mode of evidence in further cases whenever a need arises for the same.

What Measures to Take After Having an Unsuccessful Call with Southwest Airlines?

After cutting the call with the Customer care executive of Southwest Airlines, if you feel bad because your queries still exist as it was, don’t panic. There are various other methods through which you get in contact with the Airlines and can attain the solutions of your queries.

You first need to inspect the notes you make during the first call with Southwest Airlines customer service. If you failed to make the notes, then it’s not late. Get yourself a pen and paper and start to create notes of the things you have in your mind. Examine those notes and look for the gaps where you didn’t feel satisfied enough, and highlight them as it will help efficiently during the next call.

After finishing that task, dial the number 855-357-4404 to connect with one of the customer care team members of Spirit Airlines. Know that every Southwest Airlines Customer care team member has different skills and experience levels. They all have their style of handling customers and providing them with the apt solution. As soon you get connected, tell them this is your second call, and you are finding solutions for your queries.

If your second call doesn’t work out, then you can try out some other ways to call the airlines. These methods are:

  • You can send an email to our official email ID or fetch it from our website.
  • You can also try reaching out to us through our social media handles specified on our website at the page “Contact Us”.
  • You can try to dispatch us a letter through postal mail.
  • A peculiar case is that if you booked your flight ticket through any third-party agent or travel service provider, reach out to them for help.

Information about Contacting the Southwest Airlines

Everyone knows about the calling number of Southwest Airlines, but they are unfamiliar with the other details revolving around contacting scenario. Thus, to get aware of those details, focus your eyes on the content of the given table.

Calling number to get connected with the Customer care of the Southwest Airlines 855-357-4404
Can I get the call-back after missing the call? YES
Does call get picked up by a real person from the other side? YES
To which department you are calling by dialling the above given number Customer care of Southwest Airlines
Timing to call to the customer service 24/7 or in other words, 24 hours available in all 7 days
Prime time to make a call 09:15:00
Directions to a human being through the machine generated voice maze First click on the button 5, now on 0 and at last on 3.
Waiting period that is currently going on 35
Ranking out of all the phone numbers 1
Ranking counted as overall 1
Several other methods to get in contact Calling, Website, Facebook, Instagram, Twitter
Quality of the communication between customer and airline 82.00%
Quality of the assistance that you receive 81.00%

What issues Can Customer Care Executives of Southwest Resolve?

The department of the customer care executive of Southwest Airlines has much power in their hands, but they are exempted from touching some of the issues. They can assist you when you are seeking to know the status of the flight, cancelling or changing of flight, name or seat alteration, help in some special cases, and other general issues.

This general segment comprises hotel reservations, booking flights, booking vacation packages, and dealing with problems during the in-boarding of the flight.

What Issues Couldn’t Customer Care Executives of Southwest Airlines Resolve?

Southwest Airlines’ customer care service has no authority over the policies issued by the airlines regarding any aspect. Moreover, it is your responsibility to remain up-to-date about the airlines’ policies as they change every time. The customer service provider also has no power to make some discount for you. You are also responsible for ensuring that all of your documents remain intact.

In the matter of losing any item at the security check-in or at the airport, the customer service team of Southwest Airlines can’t do anything. They have to contact the authority of the airport to tackle these types of issues.

The ideal Toll-free Number to Call the Southwest Airlines

855-357-4404 is the best toll-free number to contact a live person at Southwest Airlines. It is the number which is preferred by a huge number of people to call Southwest carrier. If you dial this number to seek assistance, you receive the option to know about the time to wait and the tool to skip the time. It enables you to get in contact without wasting any time with the live agent of Southwest Airlines. By calling on this number, you can resolve your issues related to flight status, reservation, cancellation, seat change, any special assistance, and other service requests.

Reach out to Southwest Airlines by Phone or by Other Means

855-357-4404 is indeed the ideal toll-free number through which you can reach out to the customer care executive of Southwest Airlines. Apart from this, there are a total of 9 ways exist through which you can contact the airlines. Besides this finest toll-free number, you can try to contact the number that belongs to Book a flight department. If you think any of this information is wrongly given, try to contact us about the same. We check your claim and find it right, then instantly change or update the information.

Bottom Line

Though Southwest Airlines is commendable in its services, they are not performing its best in providing services to customers through its customer care segment. They also have 9 ways through which you can reach out to the Southwest Airlines customer care department, but if people didn’t receive their desired solution, these methods are useless. Call the ideal number, i.e., 855-357-4404 and attain help without hassle.