CenturyLink Email Not Working

CenturyLink email not working
Mar 17, 2023      admin      CenturyLink

CenturyLink has been in the picture for quite some time and is a top-level communication provider. Its email services are considered the finest. But, like other email services, CenturyLink email Troubleshooting not working issue is one of the most common issues.

CenturyLink email errors can also be annoying when you desperately need to share or receive information, media, or documents. The CenturyLink email is not working is a collective term that depicts a wide line of the errors such as account freezing, & login errors, configuration errors, receiving or sending issues, and so much more.

Factors Responsible For CenturyLink Email Not Working

Multiple causes can induce glitches with your CenturyLink email account. If your CenturyLink email is not working in its usual manner, then make sure to check out the below-listed reasons:

  1. Check to see if you have exhausted the storage limit of 15 GB, and the email size of 20 MB can create issues with the CenturyLink email account.
  2. Suppose you are no longer receiving emails on your email account. In that case, you might have assigned some inappropriate email filters directing your emails to designated folders & subfolders. Thus, incoming emails need to be saved in the inbox.
  3. CenturyLink email can be used on different platforms such as Outlook, Gmail, iPhone, Android, and many more. But, when the CenturyLink email server settings are not properly configured, users will likely face different email account issues.
  4. Forgetting email passwords or entering incorrect login information can induce CenturyLink login issues.
  5. Also, if the CenturyLink email account server is down or crashed, you will most likely face certain issues with your email account.
  6. The slow speed of the internet can create some issues while using a CenturyLink email account.
  7. Moreover, if users are using an Outdated email application can also be the reason why you are facing CenturyLink email issues.
  8. An Outdated browser or browser filled with cache and, cookies & history can create issues with accessing your CenturyLink email account.

Methods to Resolve CenturyLink Email Problems

CenturyLink email issues can be distinguished into several categories depending on their causes and associated solutions. We will cover the different methods to resolve CenturyLink’s email not working Issue.

Method 1. Ensure That You Have an Internet Connection

Before proceeding with the error, check if your device is connected to the internet. If not, then users can troubleshoot this issue in different ways.

  • Firstly, you need to check your router.
  • Then, take a look at your availability & usage.
  • Next, optimise your Wi-Fi setup to fix CenturyLink email not working.
  • You can now configure your device settings.
  • Lastly, check your wiring.

Method 2. Configure CenturyLink Email Settings

If you use CenturyLink email with other email services or third-party clients, you need to make sure that the incoming & outgoing mail server settings are configured properly. If it needs to be configured properly, you will get an error while using the CenturyLink email account. To rectify these settings:

For Incoming Mail Server:

  • You can enter your complete username along with the correct domain.
  • Enter the correct Password linked to your CenturyLink email account.
  • Besides that, security must be SSL/TLS, and the server should be pop.CenturyLink.net.
  • As for the Port – 993.

For Outgoing Mail Server:

  • You can enter your complete user ID along with the correct domain.
  • Now, you can type in your CenturyLink Password with the utmost care.
  • Server – smtp.CenturyLink.net.
  • Port – 587 or 465, according to their availability.
  • At last, Security – SSL/TLS

Once the incoming & outgoing server settings are configured properly, you can check to see if the CenturyLink email not working Issue is fixed or not. You can move forward with the next solution if the problem persists.

Method 3. Clean Spam & Junk From Your Account

  1. Sometimes your email account gets piled up with junk & spam emails which can evoke CenturyLink email login issues. In this case, you must clean out the junk & spam regularly. Also, it helps users keep the virus they contain at bay and stops the exhaustion of the maximum storage limit of the inbox.
  2. CenturyLink Webmail offers 15 GB of data storage space to its users. When the limit is crossed, you may be unable to use your account smoothly for sending & receiving emails. Removing your Junk & Spam emails regularly can fix this issue once and for all.

Method 4. Incorrect Login Details

To access your CenturyLink account, users must correctly enter their User ID & Password. Without doing this, you may not be able to access this account, and it can lock you out of your account. If you have lost your Password, you can reset it to gain access back to your account.
Once you have reset your Password, you must enter the changed Password on all the devices you use to access your mail application & account. While resetting your Password, you need to keep a few essential points in your points in your mind, as stated in the given list:

  • You can keep your Password in a safe place to access it when lost or forgotten.
  • Users can also save it to a reliable password manager tool.
  • Keep a password that you can remember easily but is hard to crack for anybody else.
  • Be aware while entering your passwords, and ensure you leave no traces for others to make an undesired intrusion into your account.
  • Users need to avoid logging into their accounts on a public device.
  • If you are experiencing unusual activities in your CenturyLink email account, you can change your Password without wasting time.

These points are handy and can help when you need help logging into your CenturyLink email account.

Method 5. Update the CenturyLink Application

CenturyLink email has some excellent features for its users. But it can start coming up with more errors, such as the CenturyLink email not working, if it still needs to be updated to its latest version. It is important to update the CenturyLink application from time to time and to do so, and you can visit the official website of CenturyLink. You can download updates one by one, and once it is updated, you can see if the Issue has been resolved.
There can be further updates available for different devices, and if you are facing CenturyLink email not working issues, then you can install the updates for your android devices. Once you have installed the updates, you can reboot your device and try to access your CenturyLink email account.

Method 6. Antivirus Software or Firewall

Internet security applications such as Firewalls or Antivirus software can hinder your access to your mail. They may perceive your webmail as a threat to security and, therefore, blocks their access.

In such cases, users need to configure them so that they favour access to your CenturyLink webmail account. Hence, you can disable your antivirus application temporarily to access your account. And once your required task is complete, you can enable it back for your internet security.

Method 7. Clear Your Email Box

In this scenario, users must delete their emails to create spaces and then try sending or receiving the email to their accounts. This technique will help you in solving this error in a hassle-free manner.

Method 8. Contact CenturyLink Email Helpline

Even after trying the above-mentioned methods, you can contact the CenturyLink email support team if you still face the Issue. The support team is available 24*7 to assist users with their queries, and you can also email them at support@centurylink.com.
Once you have followed the methods above, you can re-launch the CenturyLink email service application and log in to your email account, and your Issue will be fixed.

Issues While Opening Attachments on CenturyLink Email

If the user is experiencing problems with opening or viewing an attachment, check if you have the right software to read the file extension and open your attachment. Therefore, when you access the attachments, you can use caution as they may have damaged your computer. But before opening any attachments, make sure to conduct a virus check.

Bottom Line

The blog ends here now. We hope that you found this article helpful and the points mentioned above will help you figure out the issues with CenturyLink email and resolve them easily. You can contact CenturyLink customer service for instant assistance if you still face the same Issue.

Frequently Asked Question

Ans. It can be extremely annoying when you need help opening your CenturyLink email account. Here are some of the most common reasons for this Issue:

  • Incorrect login password or user ID.
  • Lost & forgotten account password.
  • If your device is connected to a very strong internet.
  • Or exhaustion of the storage space.

Now that you know the possible reasons behind CenturyLink login problems, you can troubleshoot them to get your account’s access back.

Ans. Logging into the CenturyLink account depends on the device you use for the procedure. On your desktop, visit the CenturyLink login page, and from there, you can get into your account once you have entered your user ID & Password. If you are using it on your mobile application, you can launch the application in the first place and then enter your login credentials to get back into your account.

Ans. If the user faces issues while receiving emails from CenturyLink, you can look for all the possible reasons. But before that, you must ensure you use the correct email address. And the cause of CenturyLink email not working can be a minor typo. If you are not receiving emails in your primary folder, check for the Spam/junk folder. Once you have found it, you can mark them and then transfer it to the primary folder of your CenturyLink webmail account. Additionally, users need to make sure that they have blocked the sender correctly, and if that’s the case, then you can unblock them & tell them to send the email again.

Ans. CenturyLink email allows users to customise their accounts depending on their preferences. Users will get an option too;

  • Check messages as spam/not spam.
  • They can block undesired email addresses or enable the email address to send your emails.
  • Users can also configure their inbox view settings.
  • CenturyLink email also permits users to add a personalised signature.
  • Also, users can change the size of their text.
  • It provides an option to switch back to an older mail version.
  • Users can create filters and search for emails carefully.
  • Lastly, the webmail service permits users to find their contacts.

Ans. Resetting CenturyLink email passwords is a common issue that many users experience on a day-to-day basis. If you want to reset the CenturyLink email passwords, you should keep some points in mind while resetting the Password:

  1. Go to your CenturyLink email home page and log in incorrectly.
  2. Now, you must select the CenturyLink menu from the above navigation section. And click on the Change email password from the display drop-down menu.
  3. Now, a browser window will appear, and once the page has completely loaded, you can enter your most recent Password in the Current Password field.
  4. After entering your Password, you can enter the New Password in the new password dialogue box and re-enter the Confirm New Password field.
  5. In the end, press the Save option, and the reset process has been completed, and you can log back in using the new Password.

Ans. The procedure of saving CenturyLink emails permanently is quite straightforward. Users can face issues, so they are always on edge about saving their emails. Remember, in the first step, you have to download and launch your CenturyLink backup tool and then enter the information of the CenturyLink email account. Additionally, you can choose the needed email folder button and press the Save option to save your emails. Next, you can select your desired destination, or you can tap on the Backup option to start the process of saving emails.

Author Image

admin is a subject matter specialist @getcontacthelp.com Being a prolific content expert with a significant amount of experience, his writings on top directory categories in the United States are getting recognition among customers across the Globe. In addition to being a well-known writer, admin has expertise in SEO and SMO strategies.

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Posts
CenturyLink email reset password

CenturyLink Email Reset Password

CenturyLink is an Email Service provider that gives networking services to millions of its users....

Read More..
CenturyLink email not working

CenturyLink Email Not Working

CenturyLink has been in the picture for quite some time and is a top-level communication...

Read More..