It is well-known fact that the trusted user of AOL must have knowledge about its Desktop software or chances are pretty high you must be using it too. Earlier this software was free but with the launch of new AOL Desktop Gold, you can get access to this version only when you are the premium customer. This desktop is a central tool for accessing emails and browsing the internet all in one place. But being the modern software tool it is not far away from the flaws and errors. One such annoying issue is AOL Desktop not responding which can give you hard times.
You must be wondering why this latest can confront not responding issue? This issue can occur because of innumerable reasons:
- Compatibility issues
- Outdated software
- Poor or no internet connection
- Virus or malignant programs
- Or due to conflict with other software’s
Steps to Fix AOL Desktop Not Responding Error
After understanding the ground cause of not responding error you must go ahead and follow the solution steps given in this blog:
- Check for updates – Make sure that your Desktop software is updated one with the new version available.
- See the Compatibility – The system requirement for installing AOL Gold is:
1. Windows – Vista/7 /8/ 8.1/10
2. Processor -266MHz or faster
3. Resolution -1068 x768 or higher
4. Free RAM of approx. 512 Mb
If these are fulfilled then only your system is compatible. If it is not then trying upgrading your computer.
- Internet Connectivity – Active internet connection is must in order for the smooth running of this Desktop software. For that just plug all the cables correctly, reset the router to rectify any kind of connection issue.
- Security Issue – Scan your computer for any malicious program and malware. Also disable proxy, firewall, and antivirus for solving the error.
If the above-mentioned steps do not work out for you then try connecting with proficient professionals who can troubleshoot the technical glitch easily. You can avail support for AOL Desktop Gold at any time during day or night without location restriction. Once the problem confronted by you is resolved then you can enjoy the benefits of this Desktop software again.