Printer cartridge error can be frustrating because it can cause the printer to get jammed and can stall your work. When your HP Printer encounters a cartridge error you will see the cartridge light blinking along with an error message that says “Cartridges in the Wrong Slot” or “Print cartridge(s) missing or not detected.” The first thing you need to do is to call the HP printer customer service number and make sure the cartridge numbers match your HP printer. If the cartridge numbers match but the printer still does not work you can have a look at the solutions mentioned below to try and resolve the error.
Solutions to Fix HP Printer Cartridge Error:
The exact steps you need to follow to fix your HP Printer Cartridge may differ based on the type of printer cartridge you use. However, whenever you are faced with a printer cartridge error you can refer to the basic solutions given below to try and fix the issue:
Solution 1: Reset the printer to recover from printer failures
Step 1: When the HP printer is turned on, disconnect the power cord.
Step 2: Unplug the power cord from the power source in the wall.
Step 3: Wait for around half a minute and then proceed.
Step 4: Reconnect the power cord to the wall outlet and turn on the HP printer.
Solution 2: Replace the Printer Cartridge
Step 1: Open the door to access the cartridges in your HP Printer.
Step 2: Wait until the carriage stops moving before you replace the cartridge.
Step 3: Remove the cartridge indicated by the error message and discard it.
Step 4: Take out the new cartridge from its package, and remove the protective tape before you insert the new cartridge into its color-coded slot.
Solution 3: Clean the Electrical Contact in the cartridge
Step 1: Turn on the HP printer and open the door to access the cartridges.
Step 2: Wait for the printer carriage to stop moving before you continue.
Step 3: Remove the cartridge from its slot and hold it by its side.
Step 4: Use a lint-free cloth and then clean the electrical contacts in the carriage, located inside your HP printer.
If you find that the cartridge error continues even after you replaced or cleaned the printer components then it is possible that you may need to implement a more advanced solution. You can call the HP printer support number and speak to an experienced technician to check if you can implement any advanced solutions that will help you resolve the error. HP Printer experts are available 24 hours a day to help you service or replace your HP product if required so that you can continue with your printing tasks without any problem.