Mozilla Thunderbird Support

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Mozilla Thunderbird support

Mozilla Thunderbird is a cross-platform and free email application that is easy to set up and customize. It is loaded with useful features and was developed by the Mozilla Foundation, and Thunderbird email makes it better for you.

Experience the high speed of sending emails along with high storage capacity. Like Mozilla Firefox, Thunderbird supports add-ons extensions, providing additional functionality to email clients.

Downloading Mozilla Thunderbird on PC

The Mozilla thunderbird download process is quite simple and easy. Here are the steps that you can follow to download the Mozilla thunderbird.

  • First of all, open a compatible web browser on your PC and go to the official download page of Mozilla Thunderbird.
  • This page will automatically show you the best-recommended version of Thunderbird for your PC.
  • Click on the Thunderbird installer option available in the green color box.
  • As per the internet connection speed, the downloading process will take a few minutes.
  • Once the downloading ends, click on the Run option to commence the process.
  • Keep following the on-screen instructions to finish this process.
  • At last, click on the Next option to complete the installation process.

How to Add Mozilla Thunderbird Email For Android?

Mozilla Thunderbird helps email users access their email accounts easily on their android mobile device. Let’s look at the step-by-step guide on adding the Mozilla thunderbird email account on an android device.

  1. First of all, open the play store application on your android device.
  2. Then, type K-9 Mail in the insert box and click on the search option.
  3. Now, tap on the mail application, followed by a tap on the Install option.
  4. So, once the application is installed on your device, tap on its icon to open it.
  5. Once you launch the application, click on the Next option.
  6. Now, you must provide the thunderbird email address in the insert field and click on the Next option.

How to Update Mozilla Thunderbird?

By default, the Mozilla Thunderbird update has been set to the automatic update feature, although users can also update it through a manual update. Below are the steps you can follow to update the Mozilla Thunderbird to the latest release.

  • First of all, open the Mozilla Thunderbird on your PC.
  • Thereon, click on the Help menu option.
  • Under the help menu list, click on the About Thunderbird option.
  • Now, a new window with About Mozilla Thunderbird will be open on your screen.
  • There, the Thunderbird will start searching for all the updates, which will be downloaded automatically.
  • Once the updates are downloaded on your PC, click on the Restart Thunderbird to Update option.

Following the above steps, you have successfully updated the Mozilla Thunderbird to the latest release version.

How to Set Up Mozilla Thunderbird?

Let’s have a look at the Mozilla thunderbird login procedure.

  • Firstly, launch the Mozilla Thunderbird on your PC.
  • After that, click on the Tools or application menu icon.
  • Under the drop-down list, click on the Account Settings option.
  • Next, click on the Add Mail Account option.
  • You will be asked to provide the email account details in the insert fields.
  • Your Name: The name which you want to show in emails.
  • User name/ Email Address: Provide your Mozilla email address in the insert field.
  • Password: Your email account login password.
  • Remember Password: We recommend you keep this box checked.
  • After providing the details, then click on the Continug option.
  • Then click on the Manual Configuration option and edit the server names, ports, and IMAP/ POP for manually setting up the account.
  • Moving ahead, you must provide the following details for the incoming protocol you selected.

POP: 

  • Outgoing Authentication: Use a normal password
  • Outgoing SSL: As per your preference. If you selected SSL or TLS, select the outgoing port as 465.
    Outgoing Port: 587
  • Outgoing Server Hostname: smtp.mydomain.com
  • Incoming Authentication: Use a normal password.
  • Incoming SSL: As per your preference. If you selected SSL or TLS, change the Incoming Port to 995.
  • Incoming Port: 110
  • Incoming Server Hostname: pop.mydomain.com
  • Incoming Type: POP
  • Password: Mozilla Thunderbird mailbox login password
  • Username or email address: Your unique email address
  • Name: The name which you want to appear in your emails.

IMAP: 

  • Outgoing Authentication: Use a normal password
  • Outgoing SSL: As per your preference.
  • Outgoing Port: 587
  • Outgoing Server Hostname: smtp.mydomain.com
  • Incoming Authentication: Use a normal password
  • Incoming SSL: As per your preference.
  • Incoming Port: 143
  • Incoming Server Hostname: imap.mydomain.com
  • incoming (Type): IMAP
  • Password: Mozilla Thunderbird mailbox login password
  • User name or email address: Your unique email address
  • Your Name: The name which you want to appear in your mails
  • After providing all the asked details, then click on the Create Account option.
  • Thereon, the server will start verifying the email settings.

Once the verification process ends, then you can easily access your email address.

How To Access Mozilla Thunderbird From Mac?

If you are a Mac user, below are the steps you can follow to set up Mozilla thunderbird for mac.

  • Firstly, launch the Mozilla Thunderbird on your PC.
  • Next, click on the Tools or Application option.
  • After that, click on the Account Settings option under the drop-down list.
  • Now, to activate your account, click on the Account actions button on the left side of the screen.
  • Moving ahead, click on the Add Mail Account option.
  • At last, provide the login credentials of your email account and then click on the Continue option.

You can now easily access your Mozilla Thunderbird email account from your Mac laptop.

Mozilla Thunderbird Not Working With Gmail

Sometimes, the Mozilla Thunderbird may face problems while working with Gmail. In that case, given below are the solutions that you can follow to resolve the Mozilla Thunderbird not working and Mozilla Thunderbird not Responding with the Gmail problem.

1. Turn on IMAP Settings:

To make Thunderbird work efficiently with Gmail, users must set up the IMAP settings properly. IMAP is a basic standard where all the emails are stored, and it empowers multiple clients to examine the actions taken on these emails.

Thunderbird and Gmail can only work together with full efficiency and in full swing if the IMAP settings are turned on. Below are the steps you can follow to enable the IMAP settings.

  • Firstly, open the Gmail account and click on the Settings option available at the top right side of the screen.
  • Next, click on the Forwarding and POP/ IMAP section.
  • Now, under the IMAP access section, click on the Enable IMAP option
  • At last, click on the Save Changes option to save the changes.

2. Verify SMTP Settings on Thunderbird

SMTP is a standard communication between different message transfer agents. If the SMTP settings are incorrect, it might lead to some errors.

Below are the steps you can follow to change the SMTP settings.

  • Firstly, open the Gmail account in which you are facing the problems.
  • Now, click on the Account Settings option, which is available at the top right side of the screen.
  • At last, click on the Server Settings option to verify the details.

3. Add Thunderbird to the Antivirus Exclusion List

If the background running antivirus software disallows the necessary permissions to Thunderbird, you may face various issues while using it. In that scenario, adding the Thunderbird to the antivirus exclusion list can lead to the solution to the problem.

  • Firstly, go to the PC’s settings.
  • Next, click on the Update and Security section option.
  • Moving ahead, click on the Windows Security option, followed by a click on the Virus and Threat Protection option.
  • Following the above steps, click on the Manage Settings option and the Add or Remove Exclusions option.
  • Under the new page, click on the Add an exclusion option and finally select the Thunderbird option under the list.

Mozilla Thunderbird Email Sending Problem

There can be several reasons why the Mozilla Thunderbird might stop receiving or sending new emails. To fix the Mozilla Thunderbird error sending email, below are the steps you can follow to resolve the issue.

  • Verify the IMAP settings
  • Verify SMTP settings
  • Add Thunderbird to the antivirus exception list.
  • Contact your Internet service provider.

Those, as mentioned earlier, are some of the quick solutions you can try to resolve the ending sending problem in Mozilla Thunderbird.

Mozilla Thunderbird: How to Block Emails?

If you either wants to block a domain address from receiving junk emails or want to block a specific email address, then given below are the steps that you can follow to block emails in Mozilla Thunderbird.

  • Firstly, open the Mozilla Thunderbird on your PC.
  • After that, click on the Tools option available at the top of the screen.
  • The under the tools drop down list, click on the Message Filters option under the drop-down list.
  • Create a new filter rule by clicking on the New button.
  • Then provide a name to the filter in the insert field, followed by a click on the tabs option available under the Apply Filter When section.
  • Moving ahead, provide the email address in the insert field you want to block.
  • Thereon, click on the Move Message To option, which is available under the Perform these actions tab.
  • After that, click on the Delete Message option, followed by a click on the OK option.
  • Click on the Is tab option and select the ends with option under the drop-down list to block the domain address.
  • Then provide the domain address in the insert field.
  • After providing the domain address, click on the Move Message To option and select the Delete Message option.
  • At last, end this process by clicking on the OK option.

How to Add Signature in Mozilla Thunderbird?

A digital signature allows the users to include the information to be shared in every information.

Creating a new Signature: 

To create a new signature in the Thunderbird email, right-click on your desktop screen and select the New Content option. Now, select the text document you will save in the HTML format.

Adding a New Signature: 

Below are the steps you can follow to add a new signature to the Thunderbird email.

  • Firstly, open the Mozilla Thunderbird on your PC.
  • Now, from the left side of the screen, select the account in which you want to create a signature.
  • After that, click on the Attach This Signature option available on the right side of the screen.
  • Then, select the location of the path where the file is saved.
  • At last, confirm the location by clicking on the OK option.

Conclusion:

Mozilla Thunderbird is a free and open-source email provider that is easy to set up and customize. Above, we have provided you with a complete source of information about the thunderbird email and covered all the related aspects. You can contact our email experts through the chat box if you need any help related to Mozilla Thunderbird. You can also send us your query through mail at info@getcontacthelp.com. Our experts are available 24*7 at the help desk to answer your query.

Frequently Asked Question

The possible reasons why the Mozilla Thunderbird not responding error are as follows.

  • Background running antivirus software is disabling the Thunderbird to connect to the internet.
  • The Windows Search feature in Thunderbird can also cause a not responding message.
  • When the Thunderbird indexing files (MSF files) are damaged or corrupted.

If you need help with the Thunderbird email, you can visit the official Mozilla thunderbird help page. Through this page, you have to provide the question in the search box and hit the enter button. After that, the most relevant answer to the question will appear on your screen.

Thunderbird email keeps all your personal information safe and secure. It includes many advanced security features such as TLS or SSL connections with IMAP and SMTP servers. It also provides inbuilt help to secure the mail with digital signing and messages